Chongqing Qijiang Aikon Rehabilitation Hospital is a non-profitable medical organization and a specialized rehabilitation hospital integrating healthcare, prevention, rehabilitation, treatment and scientific research. Meanwhile, it is the only private unit of medical treatment alliance of the People’s Hospital of Qijiang District, a model hospital of Chongqing Disabled Association system, and a designated rehabilitation unit for disabled children in Chongqing.

 

From its establishment in 2013, the hospital has adhered to quality for survival, innovation for development, and service for recognition. By constantly enhancing talent cultivation and technical innovation, improving medical environment and upgrading overall service, the hospital is marching towards the mission of “Let patients realize physical and psychological rehabilitation, and regain confidence and courage for life”.

 

 

In 2018, the fifth year from its establishment, the hospital has gradually changed from rapid development to stable improvement. However, unstandardized management system, lack of practitioners for modern rehabilitation concepts, and weakness in rehabilitation skills have hindered the hospital development. Therefore, in May 2018, the hospital launched CARF accreditation project with OKEWAY. Through systematic investigation, OKEWAY presented the following problems to be solved:

As a specialized rehabilitation hospital, poor comprehensive quality of the practitioners is the core barrier for further hospital development;

For improving employee rehabilitation concepts, professional capabilities and service competency, the hospital is lacking for good external resources and scientific internal training system;

Incomplete hospital management system and unclear business workflow result in both hospital management chaos and waste of quality human resources.

 

Key Points of Implementation

Construction of four systems

Standardize management system

Optimize employee training system

Establish capability training system

Establish outcome management system 

 

Rehabilitation profession improvement

Introduce superior rehab team

Introduce modern rehab medicine concepts and ICF framework

Realize rehabilitation IDT mode 

 

 

▲Theory testing for employees                ▲Health lecture for patients and their families             ▲On-site instruction from international expert Chris

  

 

May 2018              CARF accreditation launched 

June 2018             CAR Finternational expert instruction

April 2019              Introduce Analepsis team 

June 2019              CARF international expert instruction 

January 2020              CARF accreditation survey

February 2020              CARF accreditation passed

 

 

With professional assistance from Shundao Consulting in preparation for CARF accreditation, Chongqing Qijiang Aikang Rehabilitation Hospital has passed the three-year accreditation for Comprehensive Inpatient Rehabilitation Program (Adult) and (Children and Teenager) in February 2020.

 

 

 In my eyes, the greatest help from CARF is that our leadership knows more about rehabilitation and becomes closer to employees. In the past, cross-department work was hard to be done, while now the management is more willing to listen to us and attaches great importance to coordination and implementation of cross-department work. --- Director of the HR Department

The rehab section has changed a lot, especially after introduction of Analepsis. Our rehab concepts have changed fundamentally, and with further understanding of ICF, we have learned how to use these concepts and methods in daily communication and paper working. --- First-line employee

I am inspired by CARF for our team meeting. A well-conducted team meeting will bring closer hospital and patients, greatly improve patient compliance, and also reflect hospital’s mission of patient orientation and realizing best patient outcome. --- Director of the Treatment Department